Privacy Policy – La Casa de Mamà

1. Who We Are

La Casa de Mamà ("we", "us", "our") operates the website lacasademama.com and the restaurant located at Via della Croce 14, 00187 Rome, Italy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Italian Data Protection Code (D.Lgs. 196/2003 as amended).

Data controller contact: privacy@lacasademama.com

2. Data We Collect

We may collect the following categories of personal data:

Contact & booking data — name, email address, phone number, date, time, and party size when you make a reservation or enquiry.
Newsletter data — email address when you subscribe to our mailing list.
Usage data — pages visited, time on site, referral source (analytics only, with your consent).
Cookie data — see Section 5 below.

3. Legal Basis for Processing

Contract performance — to fulfil your reservation.
Legitimate interest — to operate and improve our services.
Consent — for marketing emails and non-essential cookies (you may withdraw at any time).

4. How We Use Your Data

Process and confirm restaurant reservations.
Send booking confirmations and reminders via email or SMS.
Send newsletters and event invitations (with your consent).
Respond to enquiries and customer service requests.
Analyse website traffic to improve user experience (with your consent).

5. Cookies

We use the following types of cookies:

Essential — required for the site to function (session, CSRF). No consent required.
Analytics — e.g. Google Analytics (anonymised IP). Requires your consent.
Marketing — we do not currently use marketing cookies.

You can manage your cookie preferences at any time via the banner or by contacting us.

6. Data Retention

Reservation data is retained for 2 years. Newsletter subscriptions until you unsubscribe. Analytics data for 14 months.

7. Your Rights (GDPR)

You have the right to: access your data, rectify inaccurate data, erase your data, restrict processing, data portability, and to object to processing. To exercise any right, email privacy@lacasademama.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante Privacy).

8. Third Parties

We do not sell your data. We may share data with: our reservation management system, email service provider, and analytics platform — all under Data Processing Agreements.

9. Contact

For any privacy-related questions: privacy@lacasademama.com or write to us at Via della Croce 14, 00187 Rome, Italy.